Description
In response to the question of the appropriateness of
all follow-up appointments in the ENT outpatient department
at Queens Medical Centre, Nottingham, a pilot study was undertaken.
The purpose of this study was to determine whether guidelines
could be introduced which would result in a reduction in the
number of follow-up appointments. Case notes from a representative
sample of clinics were analysed. The appropriateness of follow-ups
was independently assessed by a Consultant member of staff.
In the sample analysed 3.6% of follow-ups were deemed to be
inappropriate. This was considered to be acceptable. These
findings did not warrant the setting up of a large scale study.

