Writing to patients with results of routine tests: A measure to improve access to outpatient clinics

£25.00

Author(s): S D Charlett, Y Bajaj & G Kelly

Description

The length of time patients must wait to receive elective
treatment is a key criterion by which hospital services are
judged in the UK. Over-reviewing patients in clinic is both
inconvenient to patients and places further demands on
outpatient services. A specific discharge guideline was
designed to address this problem by encouraging clinicians to
inform patients of routine test results by letter. The impact of
the discharge strategy was then audited.