Description
This study reviews how primary care trusts
(PCTs) are supporting redesign of care pathways from
primary care into consultant outpatient services
Footnote 1. Its aim is to help PCT managers
understand:
- Which organisational and contextual factors have
particular impact on a PCTs ability to progress
successful redesign programmes. - How some PCTs have overcome local barriers to
implement new care pathways.
Redesign helps to ensure that patients are treated
by the most appropriate healthcare professional in the
most appropriate location. This improves patients
experiences (for example, by reducing waiting times),
helps to manage demand for acute care and introduces
a greater range of providers, thus supporting patient
choice.

